Updating video tutorials for vertical software
After a production release, video tutorials for vertical software go stale in the help center, and nobody knows which ones are wrong.
Starter is €490 excl. VAT per month (30 maintained videos, 2 languages) and Pro is €990 excl. VAT per month (100 maintained videos, 5 languages); hosting is in the European Union, and if a flow breaks, nothing is published: the last good video stays online.
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Why tutorials go stale
Vertical software changes with every production release: a button is renamed, a screen is reorganised, a field moves. The help-center videos stay frozen. The gap grows quietly, and nobody knows which tutorials turned wrong until a customer writes to support.
How Democlap keeps them current
You describe the tutorial in plain words, or from a template for your trade, and Democlap turns it into a readable script that you review. On every production release the script is replayed in your demo environment and the video is rebuilt. If a flow breaks, nothing is published, you see the failing step with a screenshot, and a fix is proposed.
A library whose state you can see
Every video has a status (current, to redo, in review) and a date of last regeneration. You see at a glance what is up to date, without opening videos one by one. A summary is e-mailed after every run.
Several languages from one script
One script gives the video in several languages: two with Starter, five with Pro. The translation is reviewed before rendering. A video counts as one, however many languages it uses, within your plan's limit.
For which software
Democlap is for vertical software companies: construction, healthcare, insurance, notaries, local government, SME ERP. Flow and extras templates are ready for construction.
Who it is for
Documentation, customer success and pre-sales teams at vertical software companies, 30 to 300 people: construction, healthcare, insurance, notaries, local government, SME ERP.
This is not for you if
You want a one-off clickable demo, or to clone the whole product.
In short
| Criterion | Democlap | Recorded by hand |
|---|---|---|
| After the production release | The tutorial is rebuilt in the demo environment. | The help-center video is stale. |
| A renamed button, for example “New quote” | The step is flagged. | Nobody is told. |
| Who handles it | Documentation, customer success and pre-sales. | Often documentation, after the fact. |
| Pricing and hosting | Starter is €490 excl. VAT per month (30 maintained videos, 2 languages) and Pro is €990 excl. VAT per month (100 maintained videos, 5 languages); hosting is in the European Union, and if a flow breaks, nothing is published: the last good video stays online. | The time spent re-recording, on every production release. |
Example: create a site quote
In construction-site software, the tutorial “Create a site quote” clicks “New quote”. If a production release renames that button, the flow is replayed in the demo environment, the step is flagged, and nothing is published: the last good video stays online. The same applies to healthcare, insurance, notary or local-government software, or an SME ERP.
Frequently asked questions
Who updates tutorials at a vertical software company?
Documentation, customer success and pre-sales teams at vertical software companies, 30 to 300 people: construction, healthcare, insurance, notaries, local government, SME ERP.
What happens if the “New quote” button changes?
On the tutorial “Create a site quote”, the flow is replayed in the demo environment and the step is flagged.
How do I know which tutorials are stale?
The library shows each video's status and the date of its last regeneration. After every production release, a flow that no longer works is flagged at the failing step.
Can a tutorial exist in several languages?
Yes. One script gives several languages, with a translation reviewed before rendering: two languages with Starter, five with Pro.
What does it cost, where is data hosted, and what happens if a flow breaks?
Starter is €490 excl. VAT per month (30 maintained videos, 2 languages) and Pro is €990 excl. VAT per month (100 maintained videos, 5 languages); hosting is in the European Union, and if a flow breaks, nothing is published: the last good video stays online.